Comments on: Professional Event Production: Are You an Order Taker? http://brianmcgovern.com/professional-event-production-are-you-an-order-taker/ Marketing For Professionals Mon, 28 Nov 2011 22:54:45 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Fiona Pascoe http://brianmcgovern.com/professional-event-production-are-you-an-order-taker/comment-page-1/#comment-804 Fiona Pascoe Fri, 21 Aug 2009 06:06:29 +0000 http://brianmcgovern.com/?p=803#comment-804 Brian, you are so right on with your story about how to get more business. I find that by connecting with people who know and trust you already my client piepline automatically grows through word of mouth. Thanks for putting it in writing. I will share this alot. regards Fiona, Australain Event company Brian, you are so right on with your story about how to get more business. I find that by connecting with people who know and trust you already my client piepline automatically grows through word of mouth. Thanks for putting it in writing. I will share this alot.

regards
Fiona, Australain Event company

]]> By: Heather - La Dolce Vita Weddings http://brianmcgovern.com/professional-event-production-are-you-an-order-taker/comment-page-1/#comment-710 Heather - La Dolce Vita Weddings Mon, 25 May 2009 03:21:08 +0000 http://brianmcgovern.com/?p=803#comment-710 Moving from a corporate setting (client relationship manager) to entrepreneur (bridal consultant), Pat Aheasy is correct. I've always said "Give the customer what he asks for, he'll be happy. Give the customer what they need, and they'll be back" It's about being intuitive to your client's needs versus their perceived needs. Sometimes, that line will be blurred, but it's the event consultant's responsiblity and duty to know the difference. By the way - just came across your blog and I look forward to reading more of your material.... Make it a great day, Heather Moving from a corporate setting (client relationship manager) to entrepreneur (bridal consultant), Pat Aheasy is correct.

I’ve always said “Give the customer what he asks for, he’ll be happy. Give the customer what they need, and they’ll be back” It’s about being intuitive to your client’s needs versus their perceived needs. Sometimes, that line will be blurred, but it’s the event consultant’s responsiblity and duty to know the difference.

By the way – just came across your blog and I look forward to reading more of your material….

Make it a great day,
Heather

]]>